You can change your MyALPHERA Finance access details in the My Account section on the task bar of the homepage. To change your password, user email or username, simply enter your new details there. Please note that changes to your access details for MyALPHERA Finance will not change the details held for your finance agreement. If you wish to change your details for your finance agreement please navigate to the Personal Details section within MyALPHERA Finance.
Under current EU data protection laws we are required to notify you of any changes in these policies and retrieve your consent. If you refuse to consent to the changes, we are obliged to remove your personal information. Your access to the MyALPHERA Finance area of the website and all functions contained therein would no longer be possible.
MyALPHERA Finance will automatically log you out after ten minutes if there is no movement within the site.
The authentication code will be sent to your mobile phone via a SMS. If you do not receive the text message please click the request authentication code button. If you still do not receive a text message on your mobile phone please contact the Customer Information Centre on 0370 5050 125. Please note we will send your authentication code by SMS to the mobile phone number that is held on your finance agreement. If your number has changed, please contact the Customer Information Centre on 0370 5050 125.